Problem Solving
- Q. I'm unable to save or download because it says 'Unsupported elements' were used.
- Q. All my designs are gone / The designs I saved are gone.
- I have run out of storage space and cannot upload elements (photos, illustrations, images, etc.).
- Q. Payment Failed / Can't process with the payment
- Q. The design document cannot be saved / The work will not be saved
- Q. Where are downloaded files saved to on an iPhone or an iPad?
- Q. I am getting logged out automatically.
- Q. I can't see the design I saved / my design is missing
- Q. The service slowed down after using it for a long time.