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How to cancel and get a refund on the Pro subscription plan

If your workspace is in an unused state (including design creation, downloading, uploading, etc.), you may cancel the Pro subscription plan and get the refund within 7 days of the payment date. And if these conditions are met, please contact us and we will inform you how to cancel and get a refund.

Check MiriCanvas Terms of Use for further information. 

How to cancel and get a refund on the Pro subscription plan

1. Unsubscribe from the plan at [Settings > Subscription Settings] in the workspace

2. Click [Payment history > ··· > Cancel/Refund Payment].
※ If refund conditions are not met, 'Cancel/Refund Payment' option will not be displayed.

3. Check the confirmation check box in the confirmation pop-up window, and click the 'Cancel Payment' button to complete the cancellation.

 

Please note that payment cancellation is only possible on PC and not supported on mobile.

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