If you attached a photo in a Claude chat to request a design but the photo didn't make it in, upload it again using the connector's upload screen. The upload screen works on every Claude plan.
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โ Why photos don't upload
When you attach a photo in the chat, Claude sends it to MiriCanvas. This can be blocked by Claude's restrictions on external connections.
When that happens, Claude tells you it couldn't send the photo and shows an upload screen in the chat.
๐ค Upload photos on the upload screen
On the upload screen in the chat, click [Upload images].
Choose the photo you want to add. The uploaded photo appears in the list.
Click [Create with these images].
Your design continues with the uploaded photo.
Uploaded photos are saved to My Drive in MiriCanvas.
๐ If the upload screen doesn't appear
Type "I'll upload it directly on the screen" in the chat and send it. When the upload screen appears, follow the steps above.
๐ข If you use a company or team account
On Claude Team and Enterprise plans, photos you attach in the chat upload directly once the MiriCanvas address is allowed in organization settings. Ask your organization admin to add the address below as an allowed domain.
miricanvas-service-files.s3.ap-northeast-2.amazonaws.com
Individual plans (Free, Pro, Max) don't have this setting. Please use the upload screen.
๐ฎ Contact us
If your photo still won't upload, contact us through ๐ Submit a request.